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Store Policy

Customer Care

  1. Knowledgeable Assistance: Our team of friendly and knowledgeable customer care representatives is available to provide you with personalized assistance and guidance. Whether you have questions about our products, need help placing an order, or require assistance with a return or exchange, we are here to help.

  2. Timely Response: We understand that your time is valuable, which is why we strive to respond to all inquiries and requests promptly. You can expect a timely and courteous response from our customer care team, ensuring that your needs are addressed efficiently and effectively.

  3. Problem Resolution: If you encounter any issues or concerns with your order or experience, our customer care team is here to help resolve them quickly and to your satisfaction. We will work diligently to find a solution that meets your needs and ensures a positive shopping experience with CBD Zen Care.

  4. Feedback Welcome: Your feedback is invaluable to us as we continuously strive to improve our products and services. Whether you have suggestions for new products, feedback on your experience, or ideas for how we can better serve you, we welcome your input and take it seriously.

  5. Contact Us: If you have any questions, concerns, or feedback, please don't hesitate to reach out to our customer care team. You can contact us by phone, email, or through our website, and we will be happy to assist you.

Privacy Policy & Safety

  1. Information We Collect: We may collect various types of information when you visit our website, including personal information such as your name, email address, shipping address, and payment information. We may also collect non-personal information such as your IP address, browser type, and device identifiers.

  2. How We Use Your Information: We use the information we collect to provide and improve our products and services, process your orders, communicate with you, personalize your experience, and comply with legal obligations.

  3. Sharing Your Information: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. We may also disclose your information when required by law or to protect our rights, property, or safety.

  4. Your Choices: You have the right to access, update, or delete your personal information. You may also choose to opt out of receiving marketing communications from us. However, please note that certain information may be necessary for us to provide you with our products and services.

  5. Data Security: We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

  6. Updates to This Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

  7. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us

Wholesale Inquiries

  1. Diverse Product Range: Our wholesale program provides access to our full range of premium CBD products, including oils, skincare, and more. With a variety of product options to choose from, you can tailor your selection to meet the unique needs and preferences of your customers.

  2. Competitive Pricing: We offer competitive wholesale pricing to ensure that our partners can maximize their profit margins while providing value to their customers. Our wholesale pricing structure is designed to support your business goals and help you achieve success.

  3. Exceptional Support: As a wholesale partner, you can expect exceptional support from our dedicated team. Whether you have questions about our products, need assistance with ordering, or require marketing materials, we are here to help you every step of the way.

  4. Partnership Opportunities: We value our relationships with wholesale partners and are committed to building mutually beneficial partnerships. We believe in open communication, transparency, and collaboration, and we welcome the opportunity to work together to grow your business.

  5. Get in Touch: If you're interested in becoming a wholesale partner or would like more information about our wholesale program, please contact us today. We look forward to the opportunity to partner with you and help you bring our premium CBD products to your customers.

Thank you for considering CBD Zen Care for your wholesale needs. We are excited about the possibility of working together and supporting the success of your business.

Payment Methods

  1. Convenient Options: We understand that everyone has their preferred method of payment, which is why we offer the flexibility of Visa and Mastercard. With these widely accepted payment options, you can complete your transaction with ease and confidence.

  2. Secure Transactions: Your security is our top priority, which is why we utilize advanced encryption and security measures to protect your payment information. When you shop with us, you can trust that your payment details are safe and secure.

  3. Fast Processing: We know that you're eager to receive your order, which is why we process payments quickly and efficiently. Once your payment is approved, we'll get to work on fulfilling your order promptly so that you can enjoy your CBD products as soon as possible.

  4. Contact Us: If you have any questions or concerns about our payment methods or need assistance with your order, our customer care team is here to help. Feel free to reach out to us, and we'll be happy to assist you.
     

Thank you for choosing CBD Zen Care for your natural care needs. We appreciate your trust and look forward to serving you with the highest level of service and satisfaction.

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